Privacy Policy

Brickwood Studio Last Updated: 25 July 2026

At Brickwood Studio (“we,” “us,” “our”), safeguarding the privacy of our clients and website visitors is a priority. This Privacy Policy sets out how we collect, use, disclose, and protect your personal data when you visit our website (brickwoodstudio.sg) or engage our interior design services for HDB and condominium projects, in accordance with Singapore’s Personal Data Protection Act 2012 (“PDPA”).

By using our website or submitting your information to us, whether through our contact form, WhatsApp, phone, or email, you consent to the collection, use, and disclosure of your personal data as described in this Policy.

1. Personal Data We Collect

The type of information we collect depends on how you interact with us and may include:

• Contact information – name, phone number, email address
• Property information – property type (HDB/Condo), unit address, room type, renovation preferences, and budget range, submitted when requesting a quote or consultation.
• Communication records – messages sent via our contact form, WhatsApp, email, or phone enquiries
• Website usage data – IP address, browser type, pages visited, and general analytics data collected via cookies (see Section 6)
• Project-related information – photos, floor plans, and details you share with us for design consultation and project execution

We do not knowingly collect sensitive financial information (such as full payment card details) through our website. Any payment matters are handled separately through invoicing and agreed payment channels.

2. How We Use Your Personal Data

We use the personal data collected for the following purposes:

• Respond to enquiries and provide quotations for HDB or condominium interior design services
• Schedule consultations, site visits, and follow-up communications
• Prepare design proposals, contracts, and project documentation
• Communicate project updates via phone, email, or WhatsApp
• Improve our website and services based on visitor behaviour and feedback
• Comply with legal or regulatory obligations
• With your separate consent, share project photos (e.g. of 29S D’Elias Terrace, 810A Chua Chu Kang Ave 7, or future projects) in our portfolio, website, or marketing materials

We will not use your personal data for any purpose not disclosed in this Policy without obtaining your further consent, unless permitted or required by law.

3. Disclosure of Personal Data

We do not sell your personal data under any circumstances. We may, however, share it with the following parties where necessary to deliver our services:

• Sub-contractors and suppliers engaged to carry out renovation, carpentry, or furnishing work for your project
• Service providers who support our business operations (e.g. website hosting, customer relationship management tools, accounting software)
• Professional advisors (e.g. lawyers, auditors), where necessary
• Government authorities or regulators, where required by law (e.g. HDB renovation permit submissions, where applicable)

All third parties we engage are required to protect your personal data to a standard consistent with the PDPA.

4. Data Protection & Security

We take reasonable technical and administrative measures to safeguard your personal data against unauthorised access, collection, use, disclosure, or similar risks. These measures include:

• Secure storage of client records and project files
• Restricted access to personal data on a need-to-know basis within our team
• Regular review of our data handling practices

While we take reasonable steps to protect your data, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal data only for as long as it is necessary to fulfil the purpose for which it was collected. This generally includes:

• The duration of your renovation project, plus a reasonable period afterwards for warranty, after-sales support, and legal record-keeping (typically up to 7 years for financial and contractual records, in line with standard business practice in Singapore)
• Marketing-related data, until you withdraw consent (see Section 7)

When data is no longer required, we will securely dispose of or anonymise it.

6. Cookies

Our website may use cookies and similar tracking technologies to help us:

• Understand how visitors use our website
• Improve website functionality and user experience
• Support analytics (e.g. Google Analytics or similar tools)

You can turn off cookies through your browser settings; however, this may affect certain features of our website.

7. Your Rights

Under the PDPA, you are entitled to:

• Access the personal data we hold about you
• Correct any inaccurate or incomplete personal data
• Withdraw consent for us to collect, use, or disclose your personal data (e.g. opting out of marketing communications), subject to legal or contractual restrictions
• Request deletion of your personal data, where applicable

To exercise any of these rights, please get in touch with us using the details in Section 9.

8. Third-Party Links

Our website may contain links to third-party websites, such as social media platforms or Google Maps. We are not responsible for the privacy practices of these external sites and encourage you to review their respective privacy policies before sharing any personal data with them.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please get in touch with us at:

Brickwood Studio

Email: hello@brickwoodstudio.sg

Phone: +65 8893 3576

Address: 62 Ubi Rd 1, #01-16 Oxley Bizhub2, Singapore

10. Changes to This Policy

We may revise this Privacy Policy from time to time to reflect changes in our practices or applicable legal requirements. Any updates will be posted on this page along with a revised “Last Updated” date, and we encourage you to check back periodically.